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Sales Executive – Hotel Saskatchewan Autograph

Marriott

This is a Full-time position in Regina region, SK posted October 1, 2017.

Marriott’s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features.

Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

. High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

. 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

. Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales.

. Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.

. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

. Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.

. Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.

. Attends pre

– and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.

. Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.

. Monitors same day selling procedures to maximize room revenue and control hotel occupancy.

. Participates in and practices daily service basics of the brand

. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

. Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.

. Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.

. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.

How to Apply