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Inbound Call Centre Associate

S&P Data

This is a Contract position in Hamilton region, ON posted August 11, 2017.

Job Description

About Us:

S&P Data is a leading North American Contact Center with a state of the art work environment. With 8 locations in North America we have offices in Cleveland, Albuquerque, Troy, San Diego and 3 locations in Canada. S&P Data employs over 2,500 agents.

Opened in 2005, S&P Data has maintained a client retention rate of over 90% and has doubled in size each of the past 3 years. Some of our accomplishments that we AS A TEAM have achieved include being named one of the Top 10 Call Centers in North America and our CEO winning the prestigious Ernest and Young Entrepreneur of the Year.

Job Description:

The Inbound Call Centre Agent will receive calls from existing customers and offer them promotions as well as upgrades to the customers internet and cable packages.

What We Can Offer:

  • Comprehensive Employee Benefit Plan including Medical, Dental and Vision care
  • Employee awards and recognition program
  • Fun, friendly, causal yet professional work environment
  • Leadership Development Program. We prefer to promote our top talent.
  • Full time employment. This is NOT a contract position.
  • Daily, weekly and monthly incentives.

Location: Hamilton, Ontario inside Jackson Square

Training: Fully paid at hourly wage

Full-Time: 32-40 hours per week (this is not a contract position)

Employee parking: not available

***Interested candidates must meet the “Required Availability” and be able to work “Full-Time” to be considered***

Company DescriptionS&P Data is a leading North American contact center group. We have multiple, right-sized contact center facilities located throughout the US and Canada. No offshore calls centers for us. Our centers are state-of-the art. They are large enough to justify a major investment in technology yet small enough to sustain our unique culture.

S&P is not the contact center partner for everyone. We are neither the biggest nor the lowest cost option. Yet our clients stay with us for years. Why? Bottom line, they love working with S&P. Also, it could be because the folks that chose S&P tend to get promoted. That’s an endorsement we will take any day.

Our management team is deep and committed to advancing your business every day.

How to Apply