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Director – Service to Sales

October 11, 2017

SUN LIFE FINANCIAL – Montreal, QC – Sun Life Financial Client Care Centre The Client Care Centre (CCC) is the main contact point for clients and advisors in three major lines of business; Group Retirement Services, Group Benefits and Individual Insurance and Wealth. The CCC plays a pivotal role in the success of SLF Canada given the organization’s accountability to deliver service excellence to millions of Canadian clients and thousands of advisors each year. Director, Service to Sales Reporting to the Assistant Vice…-President CCC Operations, the Director will lead the effort to help our clients achieve a lifetime of financial security by making them aware of all that Sun Life has to offer. The position is directly accountable for a geographically diverse team of five Service to Sales Managers who have extensive service to sales and call centre experience and one data analyst. The Director will help Client Care Centre Operations teams deliver on service and sales campaigns aimed at helping our clients take full… – Permanent – Full-time

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