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Collections CSR

September 25, 2017

Our Toronto-based client, an short-term loan provider is in need of a Collections CSR who has strong negotiation skills and collections experience.

A self-motivated individual who is highly productive and results oriented when following up on overdue accounts. A great communicator who can negotiate payment terms that are beneficial to all parties involved and is committed to achieving high results, while being excited to be a part of a success story!As a Collections CSR, you will use your negotiation and interpersonal skills to support the company’s collections and credit risk management process by ensuing compliance with corporate policies and procedures.Hours: Mon

– Fri 12pm – 8pmYou will be responsible for….

· Maintaining records of all collection accounts by reviewing accounts receivable balance on a daily basis; collecting on payments that are based on loan terms in an effort to reduce delinquency and bad debt.Determining most effective and economical means of collection for each account; applying standard due diligence practices to collect monies owed.Advising consumers on outstanding payment schedule which includes the principles of credit outstanding; negotiating payment terms that are beneficial to the company and the customer, keeping customer information updated.Handling collection issues which involves processing and reviewing account adjustments, resolving consumer discrepancies and short payments.Managing NFS payments, on a daily basis, by contacting the customer to re-issue payment; updating in the accounting system to reflect the new terms. The successful candidate will have….A post-secondary education or equivalent coupled with 1 to 3 years experience in a collections position.Strong computer skills and a working knowledge of all Microsoft Office applications (MS Word, Excel, Outlook, etc.).Excellent verbal, written and communication skills.· A positive attitude while being a highly motivated team player.· Strong attention to detail coupled with the ability to stay organized through planning and prioritization.Outstanding troubleshooting and resolution skills.Compensation: 30k We thank all those who apply however, only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship.Please send applications to Resumes @ and quote job ref #MCCOLL170915.

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